Terms & Conditions of Coaching with Jade Louise Tibbles

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Fees: 

Coaching fee is payable to Jade Louise Tibbles. The amount for this 3 month mentorship will be £1,500 (One thousand, five hundred sterling pounds) which includes 12 60 minute sessions during a 90 day period along with WhatsApp support between calls. My bank details or a payment link will be provided upon completion of this agreement. Once you have completed the agreed three-month program, you will be under no obligation to continue. However, should you wish to continue further sessions, it can be arranged. Payment is required first before the mentoring can begin. 

 

Procedure: 

Sessions will be arranged at an agreed time and will be held on Zoom or your preferred online platform. In between sessions I might not always be able to respond immediately if there is a need to contact me. However, should something come up; either to discuss challenges you are facing or to share something you have overcome, I will endeavor to respond within 24 hours. Simply leave a text message or voice message at your discretion. I’m happy to provide this extra level of service within this longer-term program. 

 

Changes: 

Should you need to reschedule our appointment, I require 24 hours’ notice. If you have an emergency or illness, you can reschedule as long as you notify me, without any penalty. If you do fail to attend a session without good reason, without notice, you will have missed that session and it will be deducted from your agreed period of payment. Should I need to reschedule, I will give you a minimum of 24 hours’ notice, unless due to an emergency or illness. 

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Between Calls:

Email me any time at info@jadelouisetibbles.com or via WhatsApp 

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Express yourself:

My aim as a coach is to support, guide, direct, motivate and challenge you while you make your transition. However, an occasion may arise where you might feel, I have possibly triggered you in a direction or emotion that you are uncomfortable with; for want of a better term, ‘overstepped my role’. On occasion, it will be part of my role to evoke a reaction that you might need to identify. However, should this be the case, please bring this to my attention as quickly as possible. I feel it is essential we have an open, honest, relationship built on mutual trust and understanding. It is particularly difficult to communicate by phone if we are unable to gauge someone’s response when we cannot see the Non-Verbal Communication involved. Therefore, we should give each other plenty of leeway and promptly ask for clarification if there is a miscommunication. 

 

Coaching Agreement: 

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Coach (Jade): 

I agree to serve as your coach – to identify and help you achieve your personal and/or professional goals. As your coach, I cannot guarantee results. This partially depends on how much work & effort you put into the program. As previously stated: During our sessions, I will devote my time exclusively to you. Between our sessions, if unavailable I will endeavor to respond and reply within a 24-hour period. I am a Coach, not a psychotherapist or a physician, and I am not trained in diagnosing psychological or medical conditions. If any issues arise beyond my remit, seek advice from a licensed therapist or physician. I cannot take responsibility if you fail to attend to your health by contacting the appropriate professional. I am committed to helping you reach your full potential. I consider myself a facilitator, I can offer you my skills, knowledge and abilities: to insure you feel listened to, respected, not judged and empathized with. Together we will remove old patterns of thoughts and behaviour that no longer serve you. We will identify any stumbling blocks and put an effective plan in place that you can adhere to. Do expect me to challenge you and offer different perspectives. You will be expected to complete assignments that involve written evidence of tasks you have been given. By law, I am governed to keep client confidentiality. However, I am also required by law to divulge any relevant information to the appropriate body if I feel there is a risk to your safety or that of others by you. I am required to notify the police immediately if a child or vulnerable adult is at serious risk. 

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Client (You):

I am motivated and committed to taking action on my determined personal and professional goals. I realize that anything less than full participation will not lead to my success. I accept full responsibility for myself and any actions I take that might result due to the Coaching Program. If under the care of a physician/practitioner, I am deemed healthy enough to engage in the mentoring program. I can financially afford the mentoring fee at this time. I agree to pay promptly and in advance for the first of the month. I agree that ultimately, it is my responsibility that my coach gets paid for the services I use. I agree to honor my scheduled session times.

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Participation Agreement: 

It has been my experience that participants gain the most out of this service if they can commit to doing the exercises and practice assignments given throughout the course. That you will attend the weekly sessions on a regular basis, and you not miss more than two (2) sessions during the twelve (12) weeks. If there are extenuating circumstances, please contact me and let me know of your intended absence (otherwise I will worry about you). Please make every effort to do the practice assignments, under the self-care program I advocate; you take appropriate measures to ensure you make time for yourself, eat well, take time to rest, attempt some physical exercise, and above all, treat yourself with compassion. 

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Refund & cancellation policy: 

The mentorship is non-refundable, should you wish to terminate your agreement with me at any time that's absolutely fine however no refund will be provided.